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Contact us

In an emergency call Triple Zero (000)

NSW Rural Fire Service Headquarters

Street address: 15 Carter Street, Lidcombe NSW 2141
Postal address: Locked Bag 17, Granville NSW 2142
Telephone: 02 8741 5555
Fax: 02 8741 5550

Find your local Fire Control Centre

Bush Fire Information Line - 1800 NSW RFS (1800 679 737)

  • Current Major Incident activity*
  • Current Total Fire Bans*
  • Advice on protecting your property and other fire related safety information
  • Building Development

* Please note that incident and total fire ban information is also available on the website.

Bush fire information for the deaf, hard of hearing or speech impaired

  • If you are deaf, hard of hearing or have a speech impairment, contact us through the National Relay Service
  • National Relay Service LogoTTY users phone 1800 555 677 then ask for 1800 679 737
  • Speak and Listen users phone 1800 555 727 then ask for 1800 679 737
  • Internet relay users connect to the NRS then ask for 1800 679 737
  • To report a fire or emergency (TTY users only), access TTY 106.

Specialist contacts

  • Media contacts: 02 9898 1855 NSW RFS Duty Media Officer (not for use by private citizens seeking information)
  • Counselling services: 1800 049 933 For NSW RFS volunteer and staff access to the Critical Incident Support Service and employer and member assistance programs
  • Road closures: 132 701 RMS Traffic and Information Line

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