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In an emergency call Triple Zero (000)


NSW Rural Fire Service Headquarters

Street address: 15 Carter Street, Lidcombe NSW 2141
Postal address: Locked Bag 17, Granville NSW 2142
Telephone: 02 8741-5555
Fax: 02 8741-5550

NSW Rural Fire Service Information Line

1800 NSW RFS (1800 679 737)

  • Current Major Incident activity*
  • Current Total Fire Bans*
  • Advice on protecting your property and other fire related safety information
  • Building Development
* Please note that incident and total fire ban information is also available on the website.


Bush fire Information for the Deaf, Hard of Hearing or Speech Impaired

  • If you National Relay Serviceare deaf, hard of hearing or have a speech impairment, contact us through the National Relay Service 
  • TTY users phone 1800 555 677 then ask for 1800 679 737
  • Speak and Listen users phone 1800 555 727 then ask for 1800 679 737
  • Internet relay users connect to the NRS then ask for 1800 679 737
  • To report a fire or emergency (TTY users only), access TTY 106.


NSW Rural Fire Service Regional Offices


NSW Fire Control Centres


Volunteer with the RFS

For more information about how to volunteer with the NSW Rural Fire Service please email Volunteer Relations at: volunteer@rfs.nsw.gov.au


Specialist Contacts

Media Contacts: 02 9898-1855
RFS Duty Media Officer (not for use by private citizens seeking information)

Counselling Services: 1800 049 933
For RFS volunteer and staff access to the Critical Incident Support Service and employer and member assistance programs

Road Closures: 132 701
RTA Traffic and Information Line


Send us a message online

If your message relates to having the RFS attend your local event, please see our Events page for more information and an Event Enquiry Form.


Complete this form to send us a message. Required fields are marked *

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