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NSW RFS Policies

Policy documents (meaning any NSW RFS Policy, Service Standard, Standard Operating Procedure, Operational Protocol or Manual) are issued by the Commissioner under Section 13 of the Rural Fires Act 1997.

Policies and Service Standards are intended to provide:

  1. a mechanism by which the activities of NSW RFS members can be coordinated across the State; 
  2. direction for compliance with relevant legislation and government policies; 
  3. a consistent approach to tasks and levels of service; and
  4. a mechanism to assist with continuous improvement of the NSW RFS operational and management systems.

Service Standards

Policies