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Service Standards

SS 1.1.24 Assistance in Legal Matters for Members of the NSW RFS

Published 1 September 2004 - Legal proceedings or inquiries associated with or arising out of the activities of the NSW RFS generally involve the Service as a party to those proceedings. Solicitors and Counsel retained to represent the Service will be available to protect the interests of NSW RFS members if an issue involving an individual arises during the course of the proceedings.

SS 1.1.26 Volunteer and Visitor Access to Network Services and Data

Published 31 March 2009 - This Service Standard provides the framework for access and use of NSW RFS network services, and data located on the Service-wide Area Network and Local Area Networks by authorised volunteers and visitors.

SS 1.1.28 Injury/Accident Reporting and Investigation

Published 9 December 2008 - The NSW RFS acknowledges its responsibility to investigate the occurrence of accidents and identify corrective actions. To facilitate this process, the NSW RFS has established an accident investigation system.This Service Standard provides for a system to facilitate recording and reporting of an injury/accident occurrence, and the undertaking of related investigations.

SS 1.1.29 Reporting of Corruption Issues

Published 22 September 2010 - The purpose of this service standard is to provide members of the NSW RFS with an internal reporting system that operates in accordance with the provisions of the Protected Disclosures Act 1994.

SS 1.1.30 Public Interest Disclosures in the NSW RFS

Published 19 March 2013 - The purpose of this Service Standard is to articulate the NSW RFS policy and procedures for receiving, assessing and dealing with public interest disclosures, and demonstrate compliance with the Public Interest Disclosures Act 1994.

SS 1.1.31 NPWS All Parks Pass

Published 22 June 2018.

SS 1.1.32 Fraud and Corruption

Published 9 May 2016.

SS 1.1.41 Photographic Identification Cards for NSW RFS Volunteer Members

Published 27 August 2011 - The NSW RFS recognises the need to ensure that all members should be able to identify themselves as members of the Service. Photographic identification cards will assist NSW RFS members in performing their duties and will improve the security of the Service and its members.

SS 1.1.42 Respectful and Inclusive Workplace

This Service Standard has been developed to incorporate and extend content from previous policies 4.1.13 Bullying in the Workplace v1.2 and P3.1.2 Harassment v1.1. and migrating to a Service Standard rather than a policy, to cover all NSW RFS members.

SS 1.2.1 NSW RFS Ranking and Rank Insignia

Published 19 August 2013 - Effective operational performance requires the development of a clearly defined and easily understood operational command structure. Subsection 12(4) of the Rural Fires Act 1997 provides for the Commissioner to determine the ranks of NSW RFS members.

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