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Service Standards

Service Standard Index

SS 1.1.2 Discipline

Published 4 September 2007 - This Service Standard sets out the procedure to be followed when disciplinary action is taken against a group officer, brigade field officer or member of a brigade.

SS 1.1.3 Grievances

Published 3 February 2021 - The purpose of this Service Standard is to establish a clear and fair process for members to raise and resolve a grievance which arises against another member or members of the NSW Rural Fire Service (NSW RFS) in that context. It is not to be used in relation to a grievance between members that arises outside the NSW RFS.

SS 1.1.7 Code of Conduct and Ethics

Published 10 September 2015 - The Code of Conduct and Ethics (the Code) establishes standards of behaviour expected of all members of the NSW RFS.

SS 1.1.9 Working with Children Check

Published 3 August 2021.

SS 1.1.14 Personal Information and Privacy

Published 19 December 2023 - This Service Standard sets out the manner in which members of the NSW RFS must collect and use personal information in carrying out the functions of the NSW RFS so as to comply with the provisions of the Privacy and Personal Information Protection Act 1998.

1.1.14A Privacy Management Plan

Published 19 December 2023 - This Plan has been prepared to comply with government requirements and articulates the responsibilities of the RFS under both the PPIPA and the Health Records and Information Privacy Act 2002 (HRIPA).

1.1.14B Data Breach Response Plan

Published 19 December 2023 - This Plan covers the key actions and responsibilities to be followed in the event of a data breach. This Plan forms part of and should be read in conjunction with Service Standard 1.1.14 Personal Information and Privacy and 1.1.14A Privacy Management Plan.

SS 1.1.16 Fundraising Activities (Provision of Goods and Services)

Published 30 April 2007 - Members of the Service engage in a range of fund raising activities in order to assist rural fire brigades and groups of rural fire brigades to acquire additional equipment and facilities, to assist in the payment of running costs and to otherwise enhance the service they provide to the community.

SS 1.1.19 Intellectual Property

Published 31 March 2009 - This Service Standard acknowledges the importance of the NSW RFS investment in the development and acquisition of Intellectual Property, and ensures compliance with the Intellectual Property Management Framework for the NSW Public Sector 2005, relevant guidelines and legislation.

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