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Service Standards

SS 3.1.3 Incident Reporting

Published 10 October 2013 - This Service Standard outlines the reporting of incident information. Such reporting enables operational decisions to be made more effectively, and enables the Commissioner, the Minister and the community to be kept informed of what is happening.

SS 3.1.4 Remote Area Firefighter Fitness Testing

Published 21 April 2004 - The NSW RFS has a duty of care to ensure that its members tasked to remote area firefighting operations are physically capable of undertaking the tasks allotted to them.

SS 3.1.6 Operational Doctrine

Published 10 October 2013 - This Service Standard provides for the development of procedures and protocols to enable safe, effective and efficient operations to protect people and the things they value during incidents.

SS 3.1.8 Critical Incidents

Published 15 May 2019 - This Service Standard details a systematic approach to reacting to a crisis situation.

SS 3.1.9 Fire Investigation

Published 9 November 2009 - The purpose of this Service Standard is to identify the role of the NSW RFS in relation to the investigation of fire cause.

SS 3.1.11 Catering in the RFS

Published 24 July 2007 - The NSW RFS provides food during the course of, and in conjunction with, operational and training activities and to members of the public in the course of fundraising or similar activities. The preparation, handling and distribution of food must be in accordance with the Australia and New Zealand Food Standards Code and the Food Safety Standards.

SS 3.1.14 Fatigue Management

Published 15 November 2012 - Fatigue management plays an important part in the effectiveness and the safety of the activities of the NSW RFS, particularly those that involve shift work arrangements.

SS 3.1.15 Bush Fire Building Impact Analysis

Published 13 June 2012 - This Service Standard outlines the NSW RFS process and procedures for undertaking a bush fire building impact analysis.

SS 3.1.17 NSW RFS Rescue Operations

Published 18 March 2019.

SS 3.2.1 Coordinated Firefighting and Air Operations

Published 10 October 2013 - This Service Standard outlines the basis for the safe, effective and efficient coordination of firefighting and air operations.

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